FAQ
See below for answers to some of our most frequently asked questions. If you have a question not answered here or anywhere else in the knowledge base, feel free to submit a Support Request.
Can I use the Catalyst app on mobile?
No, the first release of the application is desktop only. Stay tuned for more details.
Can I remove my Catalyst Keychain from my current device?
Yes. Be aware you will lose access to Not published proposals. So export or Share for review, so you can find your proposal in My Proposals, after you have restored your account.
Option 1: To remove your Keychain from your device, go to your Avatar (Top right) > Profile & Keychain and select Remove Keychain. Follow the instructions on screen to remove. If you want to access your account later, you’ll need to re-enter your seed phrase to gain access to Catalyst..
Option 2: Clear the Catalyst site data and cache in your browser, and reload the Catalyst App, this will give you the opportunity to Get Started again. Be aware you will lose access to Not published proposals.
Are there any costs associated with creating a Catalyst Account?
Yes. You’ll need to pay a small transaction fee in order to link your wallet and add roles to your Keychain. The exact amount may vary on network traffic at the time of your transaction. It’s advised to have at least 5 ADA in your wallet before you create a Catalyst account.
What if I don’t have enough ADA in my wallet for the transaction fee?
You’ll need to top up your ADA before you can finish your account setup and access all that Catalyst has to offer. If you need to transfer from fiat, we recommend using a reputable exchange like Coinbase, Binance, or Kraken.
What if my Wallet is not found or not supported?
IIf you have a wallet on your device, but it is not being detected by the application, then check to make sure that the extension is enabled in your browser. For certain wallets, you may need to enable Dapp connect from within your wallet settings.
If your wallet is not supported, then we recommend migrating your wallet to one of our Officially Supported Wallets.
Can I use the Catalyst app to vote in Fund14?
No. Voting will be incorporated in future releases. For now, you can use the legacy mobile voting app that can be found on iOS and Android stores.
Click here to learn more about how to Stay Involved as a Voter.
Can I use the Catalyst app to provide reviews in Fund14?
No. Community reviews will be incorporated in future releases. For now, you provide reviews in the Community Review Module.
Click here to learn more about how to Stay Involved as a Reviewer.
What to do if I forgot my password?
Press unlock. You will find a Forgot password button at the bottom of the right panel. This will allow you to input your seedphrase and reset your password to regain access to the Catalyst App.
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