Due Diligence

Completing Due Diligence

User that didn’t have DD verified in previous funds

  1. Once you subscribe to be a Reviewer, you will see a notification at the top of the page indicating that you need to complete the Due Diligence (DD) process

Accessing the DD Portal:

  1. Click the "Complete verification" link to proceed

  2. This will redirect you to the Due Diligence portal (Sumsub) where you can complete the necessary checks. If any issues occur, please raise a ticket here

  1. Follow the instructions on the portal to finish the DD checks

  2. Returning to Community Review module page:

    1. Once completed, return to the Community Review module

    2. Refresh the page to update your status

  3. Participating as a Reviewer:

    1. After completing the DD process and refreshing the page, you will be able to participate as a Reviewer in the current fund

User that had DD verified in previous funds*

  1. Once you subscribe to be a Reviewer, you will see the status “approved” in DD status which means that DD verification is already completed.

* Only users who registered in the Catalyst App using the same email address previously used in Ideascale for earlier funds will be automatically verified through due diligence (DD). If a user was previously DD verified but registered in the Catalyst App with a different email, they must re-register in the Catalyst App using the correct email and then create their account in the module again.

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