# Formal Due Diligence Process

All proposals are classified either as business or individual grants. For each grant there must be a declared official party that will hold responsibility for the execution of it. All Grantees must complete due diligence verification which includes submitting complete and accurate information for know your customer (KYC), know your business (KYB), anti-money laundering (AML) and similar screenings conducted. Instructions will be provided to Grantees via email once they complete their submission of onboarding forms to complete the due diligence process.

* For each grant there must be a declared official Grantee that holds responsibility for the execution of it
* Grantees are classified as:&#x20;
  * Individuals
  * Incorporated organization
  * Unincorporated organizations
* Access to the verification portal
  * After correctly and duly completing the onboarding form, you will receive a link via no reply email from the Catalyst team within 1-2 hours. If any issues occur, please raise a ticket [here](https://catalystiog.zendesk.com/hc/en-us/requests/new).
* For returning Grantees
  * If you are a returning Grantee from Fund12 (or a verified community member in Fund13 for individuals only) and your details have not changed, your existing verification will carry over to Fund13. It is crucial to use the same email address as your reference from the previous KYC/KYB process you’ve passed; otherwise, you will need to repeat all verification steps or risk delaying onboarding.


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