FAQ
General Questions
Where can I find the link to the Community Review module?
You can access the Community Review module directly at this link: https://reviews.projectcatalyst.io/. We recommend bookmarking this page for easy access.
Account Access & Login Issues
How can I find my CatalystID if I forgot it?
To retrieve your CatalystID, please submit a support ticket.
Important: For security and verification, make sure you send the support request from the same email address you used to register your account.
Why am I seeing an "authentication error" when I try to log in?
An authentication error can happen for a few common reasons. Please check the following:
Is your account activated? After registering, you should have received an activation email. If your account wasn’t activated properly in time, participation in Fund14 is not possible.
Are you using the correct password? The Community Review Module has a separate password from the Catalyst App. Ensure you are not mixing them up.
Is your account fully set up? If you did not complete the registration process for the Community Review Module before the deadline, your account was not created. Unfortunately, this means you will be unable to participate in Fund14.
How do I reset my password if I forgot it?
You can reset your password as long as you have your seed phrase.
On the login screen, click the Unlock button.
Select the Forgot password? option at the bottom right.
Enter your seed phrase when prompted to set a new password.
Can my account be recovered if I lost my password AND my seed phrase?
No. For security reasons, we cannot recover accounts if both the password and the seed phrase are lost.
Warning: Your seed phrase is your only backup. Without it, account recovery is impossible. Please store it in a secure, offline location.
Other Questions
How do I find my Anonymized ID in the Community Review module?
Your Anonymized ID is used to identify you during the review process. It will become visible in your profile section only after you have successfully completed the registration to become a Community Reviewer for the current Fund.
Why didn't I receive any proposals to review after registering?
We understand this can be confusing. During the proposal allocation phase, an automated analysis is run on all reviewer registrations to ensure the integrity of the process. If you were not assigned a level or allocated any proposals, it means the analysis detected unusual activity associated with your account (such as signals of multiple account usage) and automatically excluded it from participating in this review round.
Why did my reviewer level change from LV1 to LV0 this Fund?
Reviewer levels are not permanent and are re-evaluated for each new Fund. This can happen because:
Eligibility requirements change: The criteria for achieving LV1 may be different from one Fund to the next.
Your own status may have changed: Your account may have met the criteria for the previous Fund but not for the current one. Please review the eligibility requirements for the current Fund.
Why can't I participate in the bounty program?
The bounty program is an exclusive reward system for our L2 (Level 2) moderators to thank them for their significant contributions to the ecosystem.
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